Context The testimonial workflows in GHL (Scaling Engine) are currently in draft. They need to be reviewed, verified for accuracy, and updated for the Columbus bootcamp. Workflows to Review Main Testimonial Workflow (2.1.4 Testimonial Request): https://app.scalingengine.com/v2/location/dTYhTEq6MOhUBvzfpCyp/automation/workflow/b66351f4-7691-4c84-9327-30d6a930826b TRT Satisfaction Survey Post Review: https://app.scalingengine.com/v2/location/dTYhTEq6MOhUBvzfpCyp/automation/workflow/ea2382f4-a7d3-46d6-b948-d662057e0599 What Needs to Happen Update location to Columbus in the workflow (currently references a different city). Review the Satisfaction Survey Post Review workflow logic: Responses 1, 2, 3 (negative) = ask for feedback Response 4 = ask for feedback + request testimonial Response 5 = ask for a review + request testimonial Fix the testimonial request link inside the 2.1.4 Testimonial Request Workflow. The link was changed to point to the new testimonial request feature (Video Testimonials under Reputation in GHL) but needs to be verified. Create a new video testimonial template in GHL (Reputation > Video Testimonials). The previous template was tested in January but was deleted. Link the new template inside the 2.1.4 Testimonial Request Workflow so that when it fires, it uses the correct video testimonial template. Notes These workflows are mostly evergreen, Columbus location is the main variable that needs updating. The video testimonial feature lives under Reputation > Video Testimonials in GHL. Ask Jet if anything is unclear.
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